Tax fraud schemes in 2022 netted scammers $5.7 billion, more than twice the amount of the previous year, according to the Internal Revenue Service, and there doesn't appear to be any letup... Read more »
Artificial intelligence and ChatGPT promise to revolutionize customer service automation, but is that what customers really want? What if AI in the CRM stack leads to dissatisfied B2B customers fleeing for better... Read more »
The global rising tide of cyber threats from nation-states should be a red flag for private sector security leaders in all industries to prepare for more frequent and brazen attacks in the... Read more »
